Frequently asked questions

Common questions about our stoves, shipping, and how we work. Can’t find what you need? Just ask.

  • What is a rocket stove?

    Rocket stove technology uses a vertical, insulated combustion chamber that mixes air and burning gases so effectively that temperatures rise enough for near-complete combustion. That means less smoke and more heat from the same amount of wood. It’s been used around the world in many forms; we’ve adapted it for heating and cooking in Australian and Himalayan contexts.

  • What fuel do your stoves use?

    Our stoves are designed to run on small-sized wood or biomass. Some models can use biomass pellets made from waste wood. Dry, well-seasoned wood gives the best results.

  • Do you ship across Australia?

    Yes. We offer flat-rate shipping for many products. Exact options and costs are shown on each product page and at checkout.

  • Are sales linked to your work overseas?

    Yes. Sales from our Australian products help support the impact work we do in India — including Himalayan Rocket Stove and the Smokeless Cookstove Foundation. So buying from us helps that work continue.

  • I have another question.

    No worries. Email us at info@ecostoves.com.au or use the contact page. We’ll get back to you as soon as we can.